Senior Associate
Job ID: 24/OS/021
We are seeking an experienced Senior Associate to join our dynamic team. The ideal candidate will have a minimum of 4 years of relevant experience and will play a critical role in supporting and enhancing our business processes. This position involves working across various domains, including Recruitment Process Outsourcing, Insurance, Lead Generation, Digital Marketing, E-Commerce, Data Entry & Call Centre, and IT Solutions & Tech Support, to drive operational excellence and ensure client satisfaction.
Required Qualifications:
• Minimum of 4 years of experience in a relevant field.
• Bachelor’s degree in any discipline. (With Minimum of 45% score)
• Strong understanding of business processes and industry practices.
• Excellent analytical, organizational, and communication skills.
• Proficiency in MS Office, other relevant software tools and data analysis.
Key Responsibilities:
• Lead and manage key projects and operational tasks across various domains.
• Develop and implement strategies to improve efficiency and effectiveness.
• Mentor and support junior team members and provide guidance.
• Analyze performance metrics and generate reports for senior management.
• Collaborate with clients and internal teams to address and resolve issues.
Skills & Competencies:
• Experience in a senior role with a deep understanding of business processes.
• Strong leadership and team management skills.
• Advanced analytical and problem-solving capabilities.
• Exceptional communication skills, both written and verbal.
• Ability to drive process improvements and manage multiple priorities.
Benefits & Perks:
• Competitive salary and performance-based bonuses.
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment.
• Comprehensive training and development programs.
• Career advancement opportunities within the organization.
• Extensive skill enhancement through robust learning and development programs.
• Weekly engagement programs to promote a dynamic work environment.